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FRM Part I · FRM Exam Part I · Operational Risk

A bank's data-entry clerk mistakenly sends a payment of USD 4 million to the wrong counterparty because of a keying error. The payment is recovered only partially. Which Basel event type best describes the loss, and why?

It is execution, delivery and process management. The loss arose from an unintentional keying error in processing a transaction. Internal fraud requires intentional wrongdoing, external fraud requires a third party acting deceptively, and no system outage occurred, so the other categories do not apply.

  1. AExecution, delivery and process management, because it is an unintentional processing errorCorrect
  2. BInternal fraud, because an employee was involved
  3. CExternal fraud, because a counterparty received the money
  4. DBusiness disruption and system failures, because a payment system was used

Explanation

Involvement of an employee is not enough for internal fraud; intent is required. The keying error is an unintentional failure in transaction processing, so it falls under execution, delivery and process management. No external party acted fraudulently and no system failed.

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