Refund and Cancellation Policy

Last updated 4 October 2026

This policy applies to all paid plans on FinsRise (finsrise.com), operated by Fitnitro Technology Private Limited.

Full refund within 7 days

If you are not happy with a paid plan, you can ask for a full refund within 7 days of your payment, including the GST you paid. You do not need to give a reason.
To ask for a refund, email support@finsrise.com from the email address on your FinsRise account, with your Razorpay payment ID (it is in your payment confirmation email from Razorpay).
We confirm your request within 2 working days. The refund goes back to the account or card you paid with. Razorpay and banks usually take 5 to 7 working days to show it in your account.
When a refund is issued, the paid access bought with that payment ends.
After 7 days from the payment date, payments are not refundable, except where the law requires a refund or we charged you by mistake.

Every plan is a one-time payment for the period you choose (1, 6 or 12 months). Plans never renew automatically, so there is nothing to cancel: your plan simply ends on its end date and you move back to the free tier.
If you buy a plan while another is still active, the new period is added to the end of the current one.
You can delete your account at any time by emailing us. Deleting an account does not by itself refund a payment; ask for the refund within 7 days as above.

If money was deducted but your plan did not activate, it usually activates on its own within a few minutes. If it has not after an hour, email us with your payment ID and we will activate it or refund it in full.
If you were charged twice for the same purchase, we refund the duplicate in full, whenever you tell us.

Fitnitro Technology Private Limited
Kundalahalli, Bengaluru, Karnataka, India
Email: support@finsrise.com