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Privacy Policy

Last updated 4 October 2026

FinsRise is operated by Fitnitro Technology Private Limited ("we", "us"). This policy explains what personal data we collect when you use finsrise.com and our apps, why we use it, who we share it with and the rights you have, including under the Digital Personal Data Protection Act, 2023.

What we collect

  • Account details: your name and email address. If you sign in with Google, we also receive your Google profile picture and Google account ID. We never receive your Google password.
  • Your learning activity: the tests you take, the answers you choose, the time you spend on each question, your scores, revision history and the exam you are preparing for. This is what lets FinsRise predict your marks and show where you lose them.
  • Answers you submit for checking: the question and answer text you send to the Answer Coach. If you upload photos of handwritten answers, the photos are sent for transcription and are not stored by us; we keep the transcribed text and the feedback.
  • Payment records: when payments open, the plan you bought, amount and payment reference. Card, UPI and bank details are handled by our payment provider and never reach our servers.
  • Technical and visit data: basic logs (such as request times and errors) needed to run and secure the service, and, if you arrive from a link, the campaign tags in that link (for example utm_source).

How we use it

  • To run your account and sign you in.
  • To score your tests, track your progress, predict your marks, build your revision schedule and recommend what to study next.
  • To check your written answers and give feedback.
  • To process payments and provide the plan you paid for.
  • To keep the service secure, prevent abuse and fix problems.
  • To send you service emails, such as sign-in codes. We will ask before sending promotional messages, and you can opt out at any time.

We do not sell your personal data, and we do not show third-party advertising inside the product.

AI processing

Answer checking, doubt solving and similar features send the relevant text (your question, your answer, and the context needed to grade it) to our AI provider, Anthropic, which processes it on our behalf to generate the response. Under Anthropic's commercial terms for its API, this data is not used to train its models. We do not send your name or email with these requests.

Who we share data with

We use these service providers to run FinsRise. Each processes data only to provide its service to us:

  • MongoDB Atlas (database hosting)
  • Railway and Vercel (application and website hosting)
  • Anthropic (AI processing, as described above)
  • Google (sign-in, if you choose it)
  • Razorpay (payments, when payments open)
  • Resend (sending emails such as sign-in codes)

Some of these providers process data outside India. We may also disclose data if the law requires it.

How long we keep it

We keep your account and learning data while your account is active. If you ask us to delete your account, we delete your personal data within 30 days, except records we must keep by law (such as payment and tax records).

Your rights

You can ask us to give you a summary of your personal data, correct or update it, or erase it, and you can withdraw consent at any time. You may also nominate another person to exercise these rights for you in the event of death or incapacity. To do any of this, email support@finsrise.com. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Students under 18

FinsRise is meant for students preparing for professional exams. If you are under 18, you may use FinsRise only with the consent of a parent or legal guardian, and we do not use your data for targeted advertising or behavioural tracking beyond what is needed to provide your learning features.

Storage on your device

We store your sign-in session in your browser's local storage so you stay logged in. We do not currently use advertising cookies. If we add analytics or advertising tools, we will update this policy first.

Security

Data is encrypted in transit, sign-in codes are stored only in hashed form and expire within minutes, and access to production data is restricted. No system is perfectly secure; if a breach affects your data, we will notify you and the authorities as the law requires.

Grievance officer and contact

Grievance Officer, Fitnitro Technology Private Limited. Email: support@finsrise.com. We aim to respond within 7 days.

Changes to this policy

If we make material changes, we will update the date above and tell you in the product or by email before the change takes effect.