CMA Intermediate · Operations Management and Strategic Management
Strategic Analysis and Strategic Planning: formula sheet
Key formulas
- Stages of the strategic management process
- Analysis → Formulation → Implementation → Evaluation and control (with feedback)
- Write the stages in this order. Some books split analysis into vision/mission setting and environmental scanning; mention both if asked for detail.
- Three levels of strategy
- Corporate (what businesses?) → Business (how to compete?) → Functional (how to execute?)
- Corporate is the widest and longest-term; functional is the narrowest and most operational.
- Core question at each level
- Corporate: scope and portfolio | Business: competitive advantage | Functional: efficient support
- Use this one-line test to classify any example in an MCQ.
- Hierarchy of direction
- Vision → Mission → Goals → Objectives → Strategies → Action plans
- Moves from broad and long term to specific and short term.
- Characteristics of a good objective (SMART)
- Specific, Measurable, Achievable, Relevant, Time-bound
- Use this to test or write any objective. Some texts word A and R differently, such as Attainable and Realistic.
- Vision vs mission in one line
- Vision = where we want to be (future). Mission = what we do and why (present).
- The core distinction examiners ask for.
- Goal vs objective in one line
- Goal = broad, qualitative aim. Objective = specific, quantified, time-bound target.
- Add an example of each to earn full marks.
- PESTEL factors
- P + E + S + T + E + L = Political, Economic, Social, Technological, Environmental, Legal
- Memorise all six. The second E is Environmental (natural environment), not Economic.
- Link to SWOT
- External analysis → Opportunities and Threats (O and T)
- Internal analysis gives Strengths and Weaknesses. PESTEL only covers the external macro side.
- Environmental scanning stages
- Scan → Monitor → Forecast → Assess
- Scanning detects signals, monitoring tracks trends, forecasting projects them, assessing judges impact on strategy.
- Force 1: Threat of new entrants
- Higher entry barriers → lower threat
- Barriers include economies of scale, capital needs, brand loyalty, access to distribution, government policy, switching costs and cost advantages of existing firms.
- Force 2: Bargaining power of suppliers
- Few suppliers + unique inputs + high switching cost → high power
- Also high if suppliers can integrate forward, or if your firm is not an important customer to them.
- Force 3: Bargaining power of buyers
- Few large buyers + standard products + low switching cost → high power
- Also high if buyers can integrate backward or are price sensitive.
- Force 4: Threat of substitutes
- Close substitutes at similar or lower price/performance → high threat
- A substitute meets the same need in a different way (rail vs air, tea vs coffee). It is not a rival's similar product.
- Force 5: Rivalry among existing firms
- Many equal rivals + slow growth + high fixed costs + low differentiation + high exit barriers → intense rivalry
- Rivalry is the centre of the model and is shaped by the other four forces.
- Overall rule
- Stronger forces → lower industry profit potential
- This is a general tendency. Judge the net effect using the evidence given.
- Primary activities of the value chain
- Inbound logistics → Operations → Outbound logistics → Marketing and sales → Service
- These are directly involved in creating and delivering the product.
- Support activities of the value chain
- Firm infrastructure + Human resource management + Technology development + Procurement
- These support all primary activities.
- Margin in the value chain
- Margin = Total value created − Total cost of value activities
- Advantage comes from lower cost or higher value than rivals.
- Core competence tests
- Valuable + Rare + Hard to imitate + Extendable to many uses
- A capability failing these tests is not a core competence.
- SWOT classification
- Internal: Strengths, Weaknesses | External: Opportunities, Threats
- Strengths and opportunities help the firm. Weaknesses and threats harm it.
- Relative market share
- Relative market share = Your SBU's market share ÷ Market share of the largest competitor
- A value above 1 means you are the market leader. A value below 1 means a rival is bigger. The common dividing line is 1, though some questions use 1.0 or a stated cut-off.
- BCG classification
- High growth + High share = Star; Low growth + High share = Cash cow; High growth + Low share = Question mark; Low growth + Low share = Dog
- Use the cut-off for growth given in the question. If none is given, state your assumed cut-off.
- GE matrix axes
- Industry attractiveness (vertical) × Business strength (horizontal), each rated High / Medium / Low
- Nine cells in three zones: invest/grow, selective/hold, harvest/divest.
- Ansoff matrix
- Penetration (existing product, existing market); Market development (existing, new market); Product development (new product, existing market); Diversification (new, new)
- Risk rises from penetration to diversification.
- Three grand strategy directions
- Growth = expand | Stability = hold | Retrenchment = shrink or exit
- Use this as the top-level classification before naming the exact strategy.
- Expansion routes
- Market penetration + Market development + Product development
- Existing product/existing market; existing product/new market; new product/existing market.
- Diversification types
- Concentric (related) vs Conglomerate (unrelated)
- The test is whether the new business is linked to the current technology, product or market.
- Integration types
- Vertical (backward, forward) vs Horizontal
- Vertical moves along the supply chain; horizontal combines with competitors at the same stage.
- Retrenchment ladder
- Turnaround → Divestment → Liquidation
- Increasing severity. Turnaround keeps the firm intact, divestment sheds a part, liquidation ends the firm.
- Porter's generic strategy grid
- Advantage (lower cost OR uniqueness) × Scope (broad OR narrow) = Cost leadership, Differentiation, Cost focus, Differentiation focus
- Cost leadership and differentiation are broad-scope; the two focus strategies are narrow-scope.
- Condition for differentiation to pay
- Price premium > Extra cost of differentiation
- If the premium does not cover the added cost, profit falls.
- Profit logic of cost leadership
- Profit per unit = Price − Cost; lower cost gives a profit even at a lower price
- The cost leader can match rivals' price and earn more, or cut price and still earn a profit.
Quick revision
- Strategic management levels: corporate, business and functional.
- The process runs from direction-setting through analysis and choice to implementation and evaluation.
- Vision says where the firm wants to be; mission says what it does and for whom.
- Objectives should be specific and measurable, while goals are broader.
- PESTEL covers political, economic, social, technological, environmental and legal factors.
- Porter's Five Forces: rivalry, threat of new entrants, threat of substitutes, buyer power and supplier power.
- SWOT: strengths and weaknesses are internal; opportunities and threats are external.
- BCG Matrix uses market growth and relative market share to place businesses as stars, cash cows, question marks or dogs.
- GE Matrix uses industry attractiveness and business strength and has more factors than the BCG Matrix.
- Corporate strategies: growth, stability and retrenchment.
- Business strategies aim at competitive advantage, for example through cost leadership, differentiation or focus.
Common mistakes
- Treating strategic management as a one-time plan made at the start. Fix: State that evaluation findings feed back into analysis and formulation, so the process is continuous.
- Mixing up corporate and business level strategy. Fix: Corporate is about which businesses to be in; business is about how to compete in one chosen business.
- Treating vision and mission as the same thing. Fix: Tie vision to the future and mission to present purpose. Always mention time orientation in the answer.
- Calling a broad aim an objective. Fix: Check for a measure and a deadline. If either is missing, it is a goal.
- Giving general facts about the economy instead of factors linked to the firm. Fix: Tie every factor to the firm's product, customer or cost. Say what it does to that firm.
- Mixing PESTEL with Porter's Five Forces and listing competitors or suppliers. Fix: PESTEL is the macro environment. Competitors, buyers, suppliers and substitutes belong to industry analysis.
- Treating competitors' similar products as substitutes. Fix: Substitutes meet the same need in a different form (a train instead of a flight). Direct rivals belong under rivalry.
- Listing the five forces by name with no application to the case. Fix: For each force, give at least one fact from the case and a rating. Marks go for application.
- Listing a market trend such as rising demand as a strength. Fix: Positive but external means opportunity. Strengths must be inside the firm.
- Treating every resource as a core competence. Fix: Apply the tests: valuable, rare, hard to imitate, extendable. Name the capability, not the asset.
Exam tips
- For 'distinguish between corporate and business level strategy', draw a two-column answer with four to six points such as decision-maker, scope, time horizon and focus.
- In MCQs, apply the scope test: which businesses, how to compete, or how to execute.
- Always write the stages in order and mention feedback, as many students omit it.
- Give a short Indian company-style example for each level; it gains presentation marks without extra length.
- If a question says 'explain with examples', do not stop at definitions; use at least one example for the process or each level.
- Distinction questions are common. Write a two-column comparison with at least four points and one example each.
- Use Indian company examples or simple business examples, and do not claim exact official statements of real companies unless you are sure.
- For MCQs, look for numbers and deadlines to spot objectives, and for future ambition to spot a vision.