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CMA Intermediate · Operations Management and Strategic Management

Strategic Analysis and Strategic Planning: formula sheet

Full chapter guide

Key formulas

Stages of the strategic management process
Analysis → Formulation → Implementation → Evaluation and control (with feedback)
Write the stages in this order. Some books split analysis into vision/mission setting and environmental scanning; mention both if asked for detail.
Three levels of strategy
Corporate (what businesses?) → Business (how to compete?) → Functional (how to execute?)
Corporate is the widest and longest-term; functional is the narrowest and most operational.
Core question at each level
Corporate: scope and portfolio | Business: competitive advantage | Functional: efficient support
Use this one-line test to classify any example in an MCQ.
Hierarchy of direction
Vision → Mission → Goals → Objectives → Strategies → Action plans
Moves from broad and long term to specific and short term.
Characteristics of a good objective (SMART)
Specific, Measurable, Achievable, Relevant, Time-bound
Use this to test or write any objective. Some texts word A and R differently, such as Attainable and Realistic.
Vision vs mission in one line
Vision = where we want to be (future). Mission = what we do and why (present).
The core distinction examiners ask for.
Goal vs objective in one line
Goal = broad, qualitative aim. Objective = specific, quantified, time-bound target.
Add an example of each to earn full marks.
PESTEL factors
P + E + S + T + E + L = Political, Economic, Social, Technological, Environmental, Legal
Memorise all six. The second E is Environmental (natural environment), not Economic.
Link to SWOT
External analysis → Opportunities and Threats (O and T)
Internal analysis gives Strengths and Weaknesses. PESTEL only covers the external macro side.
Environmental scanning stages
Scan → Monitor → Forecast → Assess
Scanning detects signals, monitoring tracks trends, forecasting projects them, assessing judges impact on strategy.
Force 1: Threat of new entrants
Higher entry barriers → lower threat
Barriers include economies of scale, capital needs, brand loyalty, access to distribution, government policy, switching costs and cost advantages of existing firms.
Force 2: Bargaining power of suppliers
Few suppliers + unique inputs + high switching cost → high power
Also high if suppliers can integrate forward, or if your firm is not an important customer to them.
Force 3: Bargaining power of buyers
Few large buyers + standard products + low switching cost → high power
Also high if buyers can integrate backward or are price sensitive.
Force 4: Threat of substitutes
Close substitutes at similar or lower price/performance → high threat
A substitute meets the same need in a different way (rail vs air, tea vs coffee). It is not a rival's similar product.
Force 5: Rivalry among existing firms
Many equal rivals + slow growth + high fixed costs + low differentiation + high exit barriers → intense rivalry
Rivalry is the centre of the model and is shaped by the other four forces.
Overall rule
Stronger forces → lower industry profit potential
This is a general tendency. Judge the net effect using the evidence given.
Primary activities of the value chain
Inbound logistics → Operations → Outbound logistics → Marketing and sales → Service
These are directly involved in creating and delivering the product.
Support activities of the value chain
Firm infrastructure + Human resource management + Technology development + Procurement
These support all primary activities.
Margin in the value chain
Margin = Total value created − Total cost of value activities
Advantage comes from lower cost or higher value than rivals.
Core competence tests
Valuable + Rare + Hard to imitate + Extendable to many uses
A capability failing these tests is not a core competence.
SWOT classification
Internal: Strengths, Weaknesses | External: Opportunities, Threats
Strengths and opportunities help the firm. Weaknesses and threats harm it.
Relative market share
Relative market share = Your SBU's market share ÷ Market share of the largest competitor
A value above 1 means you are the market leader. A value below 1 means a rival is bigger. The common dividing line is 1, though some questions use 1.0 or a stated cut-off.
BCG classification
High growth + High share = Star; Low growth + High share = Cash cow; High growth + Low share = Question mark; Low growth + Low share = Dog
Use the cut-off for growth given in the question. If none is given, state your assumed cut-off.
GE matrix axes
Industry attractiveness (vertical) × Business strength (horizontal), each rated High / Medium / Low
Nine cells in three zones: invest/grow, selective/hold, harvest/divest.
Ansoff matrix
Penetration (existing product, existing market); Market development (existing, new market); Product development (new product, existing market); Diversification (new, new)
Risk rises from penetration to diversification.
Three grand strategy directions
Growth = expand | Stability = hold | Retrenchment = shrink or exit
Use this as the top-level classification before naming the exact strategy.
Expansion routes
Market penetration + Market development + Product development
Existing product/existing market; existing product/new market; new product/existing market.
Diversification types
Concentric (related) vs Conglomerate (unrelated)
The test is whether the new business is linked to the current technology, product or market.
Integration types
Vertical (backward, forward) vs Horizontal
Vertical moves along the supply chain; horizontal combines with competitors at the same stage.
Retrenchment ladder
Turnaround → Divestment → Liquidation
Increasing severity. Turnaround keeps the firm intact, divestment sheds a part, liquidation ends the firm.
Porter's generic strategy grid
Advantage (lower cost OR uniqueness) × Scope (broad OR narrow) = Cost leadership, Differentiation, Cost focus, Differentiation focus
Cost leadership and differentiation are broad-scope; the two focus strategies are narrow-scope.
Condition for differentiation to pay
Price premium > Extra cost of differentiation
If the premium does not cover the added cost, profit falls.
Profit logic of cost leadership
Profit per unit = Price − Cost; lower cost gives a profit even at a lower price
The cost leader can match rivals' price and earn more, or cut price and still earn a profit.

Quick revision

  • Strategic management levels: corporate, business and functional.
  • The process runs from direction-setting through analysis and choice to implementation and evaluation.
  • Vision says where the firm wants to be; mission says what it does and for whom.
  • Objectives should be specific and measurable, while goals are broader.
  • PESTEL covers political, economic, social, technological, environmental and legal factors.
  • Porter's Five Forces: rivalry, threat of new entrants, threat of substitutes, buyer power and supplier power.
  • SWOT: strengths and weaknesses are internal; opportunities and threats are external.
  • BCG Matrix uses market growth and relative market share to place businesses as stars, cash cows, question marks or dogs.
  • GE Matrix uses industry attractiveness and business strength and has more factors than the BCG Matrix.
  • Corporate strategies: growth, stability and retrenchment.
  • Business strategies aim at competitive advantage, for example through cost leadership, differentiation or focus.

Common mistakes

  • Treating strategic management as a one-time plan made at the start. Fix: State that evaluation findings feed back into analysis and formulation, so the process is continuous.
  • Mixing up corporate and business level strategy. Fix: Corporate is about which businesses to be in; business is about how to compete in one chosen business.
  • Treating vision and mission as the same thing. Fix: Tie vision to the future and mission to present purpose. Always mention time orientation in the answer.
  • Calling a broad aim an objective. Fix: Check for a measure and a deadline. If either is missing, it is a goal.
  • Giving general facts about the economy instead of factors linked to the firm. Fix: Tie every factor to the firm's product, customer or cost. Say what it does to that firm.
  • Mixing PESTEL with Porter's Five Forces and listing competitors or suppliers. Fix: PESTEL is the macro environment. Competitors, buyers, suppliers and substitutes belong to industry analysis.
  • Treating competitors' similar products as substitutes. Fix: Substitutes meet the same need in a different form (a train instead of a flight). Direct rivals belong under rivalry.
  • Listing the five forces by name with no application to the case. Fix: For each force, give at least one fact from the case and a rating. Marks go for application.
  • Listing a market trend such as rising demand as a strength. Fix: Positive but external means opportunity. Strengths must be inside the firm.
  • Treating every resource as a core competence. Fix: Apply the tests: valuable, rare, hard to imitate, extendable. Name the capability, not the asset.

Exam tips

  • For 'distinguish between corporate and business level strategy', draw a two-column answer with four to six points such as decision-maker, scope, time horizon and focus.
  • In MCQs, apply the scope test: which businesses, how to compete, or how to execute.
  • Always write the stages in order and mention feedback, as many students omit it.
  • Give a short Indian company-style example for each level; it gains presentation marks without extra length.
  • If a question says 'explain with examples', do not stop at definitions; use at least one example for the process or each level.
  • Distinction questions are common. Write a two-column comparison with at least four points and one example each.
  • Use Indian company examples or simple business examples, and do not claim exact official statements of real companies unless you are sure.
  • For MCQs, look for numbers and deadlines to spot objectives, and for future ambition to spot a vision.