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ACCA Strategic Professional · Strategic Business Leader

Agency: formula sheet

Full chapter guide

Key formulas

Agency relationship
Principal (shareholders) → delegates authority → Agent (directors)
The agent acts on behalf of the principal. In companies, ownership and control sit with different people.
Source of the agency problem
Separation of ownership and control + differing objectives + information asymmetry
Use this as a three-part checklist when explaining why the problem arises.
Accountability chain
Shareholders → board → senior managers → staff
Each link can be an agency relationship, so the agent at one level is the principal at the next.
Agency relationship
Principal → delegates authority → Agent
Identify both parties from the scenario. Shareholders and directors is common, but directors and managers, or lenders and the company, can also fit.
Total agency costs
Agency costs = monitoring costs + bonding costs + residual loss
Monitoring is borne by the principal. Bonding is borne by the agent. Residual loss is the value lost that remains despite both.
Causes of the problem
Divergent interests + information asymmetry + moral hazard
Divergent interests create the conflict. Information asymmetry and moral hazard let it continue.
Agency costs
Agency costs = monitoring costs + bonding costs + residual loss
Monitoring: paid by principal (audit, controls). Bonding: agent shows commitment (reports, contract terms). Residual loss: value still lost after both.
Goal congruence test for a reward scheme
Reward scheme works if: manager's pay rises when shareholder wealth rises
Use this to judge any pay package in a scenario. Ask what the manager is actually paid for.
Share option value to holder at exercise
Gain per option = market price at exercise − exercise price (only if positive)
If the market price is below the exercise price, the option is not exercised and the gain is zero.
Balanced pay package
Total pay = fixed salary + short-term bonus + long-term incentive (options or shares) + benefits
Not a mathematical rule. It is the structure most governance codes expect: a significant part should be performance-linked and long term.

Quick revision

  • The principal owns the business or its interest. The agent acts on the principal's behalf.
  • Agency problem: the agent may put personal interests ahead of the principal's.
  • Information asymmetry means managers know more than owners, which makes the problem harder to control.
  • Agency costs include monitoring costs, bonding costs and the residual loss from decisions that still go against owners.
  • Typical conflicts: short-termism, risk preferences that differ, excessive perks, empire building.
  • Monitoring tools: audit, independent non-executive directors, board committees, and reporting.
  • Incentive tools: performance-linked pay, bonuses and share-based schemes, tied to long-term value.
  • Incentives can backfire if targets are narrow, easy to manipulate or encourage excess risk.
  • Bonding means the agent commits to act in the owners' interest, for example through contract terms or shareholding.
  • Other stakeholders such as employees, lenders and communities also have claims that agency theory largely ignores.
  • The theory assumes self-interested, rational agents. Real managers may also act as stewards or be driven by ethics.
  • In answers, always tie theory to the case facts and finish with a practical recommendation.

Common mistakes

  • Writing a textbook definition without using the case. Fix: Name the actual company, the directors and the shareholders. Tie every point to a fact in the scenario.
  • Confusing who is the principal and who is the agent. Fix: The principal delegates and the agent acts. Shareholders delegate to directors, so directors are agents.
  • Treating agency problem and moral hazard as the same thing. Fix: Say the agency problem is the overall conflict. Moral hazard is one behaviour within it, where the agent takes risk or lowers effort because someone else bears the cost.
  • Giving only textbook definitions of the three agency costs. Fix: For each cost, give an example from the scenario, such as an external audit as monitoring or a director shareholding commitment as bonding.
  • Listing mechanisms without applying them to the scenario. Fix: Link each mechanism to a named fact: who the directors are, how they are paid, what has gone wrong.
  • Saying performance-related pay always solves the agency problem. Fix: Always give a limit: short-termism, manipulation of profit, targets outside the manager's control, or excess risk.
  • Writing a theory essay with no link to the scenario. Fix: Every paragraph must cite a fact from the case. Name the people and decisions involved.
  • Treating stewardship and agency theory as always opposites, with one right and one wrong. Fix: Say that the better fit depends on the people, culture and risk. Often a blend of trust and controls is best.

Exam tips

  • Always name the principal and agent from the case. Generic answers score poorly.
  • Use agency theory as a lens on case facts such as bonuses, share options, board dominance and weak reporting.
  • Show professional skills by giving a balanced view. Note both the risks of agent self-interest and the value of good stewardship.
  • Keep the theory short and spend most of your time applying it. Most marks are for application.
  • If the requirement asks for advice, move from the problem to a practical response, such as monitoring or incentives.
  • Always name the principal and agent from the case before using theory. Generic answers lose application marks.
  • Use the exact terms monitoring, bonding and residual loss, and give a scenario example for each.
  • Keep moral hazard and information asymmetry separate. Define each in one line and show it in the case.