ACCA Strategic Professional · Strategic Business Leader
Big data and data analytics: formula sheet
Key formulas
- Volume
- Volume = how much data
- Scale of data held and processed. Link to storage cost and processing capacity.
- Velocity
- Velocity = how fast data arrives and must be used
- Real-time or near real-time data. Link to timely decisions.
- Variety
- Variety = structured + semi-structured + unstructured data
- Different formats and sources. Link to difficulty of integration.
- Veracity
- Veracity = accuracy and trustworthiness of data
- Poor veracity leads to poor decisions. Link to data quality controls.
- Value
- Value = benefit from using the data − cost of collecting, storing and analysing it
- A conceptual test, not a calculation. Data is only worth keeping if it improves decisions.
- Descriptive analytics
- What happened? (past data, summaries)
- Reports, dashboards, averages and trends. Hindsight only.
- Diagnostic analytics
- Why did it happen? (causes, drill-down)
- Finds reasons behind results. Correlation does not prove cause.
- Predictive analytics
- What is likely to happen? (models, forecasts)
- Uses past patterns to estimate future outcomes. Results are probabilities, not certainties.
- Prescriptive analytics
- What should we do? (recommended actions)
- Suggests the best option given goals and constraints. Needs human judgement and oversight.
- Data mining vs machine learning
- Data mining = finding patterns; machine learning = learning from data to improve predictions
- Data mining discovers patterns. Machine learning builds models that adapt as more data arrives.
- Four value areas of big data
- Decisions + Customer insight + Efficiency + New business models
- A memory frame for structuring benefit answers. It is a checklist, not an official ACCA model.
- Data to value chain
- Data → Analytics → Insight → Action → Value
- Value arises only when insight leads to action. Use it to criticise firms that collect data but do not use it.
- Benefit test for any use
- Benefit (revenue gained or cost saved) > Cost of data, systems, skills and risk
- Use as a judgement test when asked to advise, not as a calculation unless figures are given.
- Privacy vs security
- Privacy = rightful use of personal data; Security = protection of data from unauthorised access
- Use this distinction when a question asks for the difference. Security is needed for privacy, but is not enough on its own.
- Typical data protection principles (GDPR-style)
- Lawful, fair and transparent; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; accountability
- Use them as a checklist against the scenario. Say 'GDPR-style' unless the scenario names a specific law.
- Risk response framework
- Identify risk → assess likelihood and impact → respond (treat, transfer, avoid, accept)
- Links data risks to the TARA approach for recommendations.
- Ethics check
- Is it legal? Is it fair? Is it transparent? Would stakeholders accept it if they knew?
- A quick test for ethical issues that the law may not cover.
- Data governance framework elements
- Policies + Standards + Roles/Ownership + Processes + Controls + Monitoring
- Use as a checklist when advising on governance. Add accountability at board level.
- Data quality dimensions
- Accuracy, Completeness, Consistency, Timeliness, Validity, Uniqueness
- Not a fixed official list. Pick the ones that matter in the scenario and explain the effect on decisions.
- Data strategy building blocks
- Objectives → Data needed → Technology and storage → Skills → Governance → Ethics and compliance → Costs and benefits
- A logical order for an answer. Start with business objectives, not technology.
Quick revision
- Big data is data too large, fast or varied for traditional tools to process well.
- The core Vs are volume, velocity and variety; veracity (reliability) and value are often added.
- Descriptive analytics asks what happened; diagnostic asks why it happened.
- Predictive analytics asks what is likely to happen; prescriptive asks what should we do.
- Data only has value if it leads to better decisions or actions.
- Key benefits: customer insight, efficiency, better forecasting, new products and risk detection.
- Poor data quality leads to poor decisions, so question the source and reliability of data.
- Main risks: privacy breaches, cyber attack, bias, over-reliance on models and cost.
- Ethical issues include consent, fair use, transparency and not discriminating against people.
- Governance needs clear ownership, policies, access controls and board oversight.
- Always tie points to the scenario: the industry, the customers and the organisation's strategy.
- Finish data answers with a clear, justified recommendation.
Common mistakes
- Listing the Vs with textbook definitions only. Fix: Give a case-specific example and a business effect for every V you name.
- Confusing velocity with volume. Fix: Volume is how much data. Velocity is how fast it arrives and must be processed.
- Listing the four types as a definition with no link to the scenario. Fix: For each type you mention, tie it to a problem or data source in the case and state the benefit.
- Confusing diagnostic with descriptive analytics. Fix: Descriptive says what happened. Diagnostic explains why. If the question asks for causes, it is diagnostic.
- Listing generic benefits with no link to the case. Fix: Name the case's data source, customer group or process in every point.
- Describing what big data is instead of what it does for the business. Fix: Give one line of definition at most, then spend your time on benefits and application.
- Treating privacy and security as the same thing. Fix: State the difference in one line: privacy is about rightful use, security is about protection. Then give a scenario example of each.
- Writing a generic list of risks with no link to the scenario. Fix: Quote the facts given, such as the type of data or the customers, and explain the impact on this organisation.
- Treating data governance as an IT issue only. Fix: Name the board, data owners and senior management as accountable, and link governance to risk and corporate governance.
- Listing the Vs of big data or definitions without applying them. Fix: Only use definitions to support a point about the case. Every paragraph should refer to the organisation's facts.
Exam tips
- Do not stop at the list of Vs. SBL rewards application, so tie each V to the case.
- Choose the Vs that fit the scenario rather than describing all of them equally.
- Always balance benefits with limits, especially veracity, cost and data protection.
- Use professional skills: a clear structure, concise points and a firm recommendation for the board.
- If the task asks for a comparison with traditional data, use size, format, speed and tools as your headings.
- Link every type of analytics to a problem in the case. Generic definitions earn few marks.
- Use the verb in the requirement. Evaluate needs benefits and limits. Recommend needs a clear decision.
- Always include a risk and ethics point, such as privacy, bias or poor data quality.