ACCA Strategic Professional · Strategic Business Leader
Public sector governance: formula sheet
Key formulas
- Value for money (the three Es)
- Value for money = Economy + Efficiency + Effectiveness
- Economy is spending less on inputs for the same quality. Efficiency is the best output from given inputs. Effectiveness is achieving the intended outcome. Not a numerical formula, but a framework for judging public bodies.
- Core contrast
- Private sector: maximise shareholder wealth | Public sector: deliver services and policy outcomes within budget
- Use it as a starting point. Tailor it to the scenario because some private firms have social aims and some public bodies earn income.
- Core principles of good public governance
- Openness + Integrity + Accountability
- The three principles most often tested. Define each and link it to the scenario.
- IFAC/CIPFA overarching aim
- Achieve intended outcomes while acting in the public interest at all times
- Use this to frame any answer on the framework.
- IFAC/CIPFA first two principles
- A: Behave with integrity, demonstrate strong commitment to ethical values, respect the rule of law. B: Ensure openness and comprehensive stakeholder engagement
- Remember these two as the base. The other principles cover outcomes, interventions, capacity, risk and performance, and transparency and audit.
- Public sector value test
- Economy, efficiency, effectiveness (value for money)
- Public bodies are judged on these rather than profit. Add equity where the scenario involves fairness.
- Accountability chain
- Citizens → elected representatives → officials and managers
- Each link must answer to the one before it. Gaps in the chain signal weak governance.
- Accountability chain
- Body → accounts to → government / legislature, taxpayers, citizens, regulators, auditors, funders
- Use it to list who the body must answer to. Always say what each party needs to know.
- Mendelow's power-interest matrix
- High power + high interest = key players; high power + low interest = keep satisfied; low power + high interest = keep informed; low power + low interest = minimal effort
- Use it to prioritise stakeholders. In the public sector, citizens often have high interest but low individual power, so influence may come through the media or elections.
- Value for money (the 3 Es)
- Economy (low cost of inputs), Efficiency (outputs per input), Effectiveness (outcomes achieved against objectives)
- A common basis for public sector performance reporting and a test of accountability for spending.
- Core transparency tests
- Information should be timely, accurate, accessible and relevant to the user
- Use these when judging whether disclosure is adequate.
- Economy
- Economy = cost of inputs, compared with a benchmark or budget (spending less for the same quality)
- Link: inputs. Check quality is held constant, or low cost may be false economy.
- Efficiency
- Efficiency = outputs ÷ inputs (or cost per unit of output)
- Link: inputs to outputs. Example: cost per patient treated, pupils taught per teacher.
- Effectiveness
- Effectiveness = extent to which outputs achieve the intended outcomes or objectives
- Link: outputs to outcomes. Compare actual outcomes with the stated target.
- Value for money
- VfM = economy + efficiency + effectiveness (assessed together)
- It is a judgement across the three, not a single number.
- Nolan principles (seven principles of public life)
- Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, Leadership
- Use as a checklist against the behaviour in the scenario. Name the principle, then show how the facts breach or support it.
- Risk response options (TARA)
- Transfer, Avoid, Reduce, Accept
- Pick a response that fits the body's risk appetite. Public bodies often cannot avoid a risk if the service is a legal duty.
- Risk assessment
- Risk priority = likelihood × impact
- A qualitative ranking is enough in SBL. Use it to say which risks need action first.
- Sustainable development
- Meeting present needs without compromising the ability of future generations to meet their own needs
- Widely used definition. Link it to economic, social and environmental dimensions (the triple bottom line).
Quick revision
- Public bodies aim at service and public benefit, not profit.
- Objectives are often multiple, vague and in conflict, so prioritisation matters.
- Governance sets who directs, controls and answers for the organisation.
- Accountability runs to the public, funders, government and regulators.
- Transparency means timely, clear and honest disclosure of decisions and results.
- Value for money means economy, efficiency and effectiveness together.
- Cheapest is not best value if outcomes are poor.
- Performance measures should link to objectives and be hard to manipulate.
- Ethics: public interest, integrity, objectivity and avoiding conflicts of interest.
- Risk includes political, reputational, funding and service-failure risk.
- Sustainability covers long-term finances, environment and community impact.
- Always apply points to the scenario and finish with a recommendation.
Common mistakes
- Saying public sector bodies have no financial objectives. Fix: Say financial discipline still matters. Budgets are fixed, funds are limited and cost control and value for money are required.
- Giving a generic list of differences that ignores the scenario. Fix: Use named facts from the case in every point, for example the actual service, funder and users.
- Treating public sector governance as the same as corporate governance. Fix: State that the owners are the public, objectives are service and value for money, and accountability runs to citizens through politicians.
- Listing principles without applying them to the scenario. Fix: Each principle needs a fact from the case and a consequence. Definition alone earns little.
- Treating the public body like a company with shareholders and profit as the main objective. Fix: Start with the public body's purpose and funding. Say it answers to taxpayers, government and citizens, and that success is judged on service outcomes and value for money.
- Giving a generic list of stakeholders with no link to the scenario. Fix: Name the specific groups in the case and state what each wants from this particular body. Marks go to application.
- Treating economy as simply spending less. Fix: Define economy as lowest cost for a given quality. Warn about false economy when quality drops.
- Confusing efficiency with effectiveness. Fix: Efficiency is outputs per input. Effectiveness is whether outputs achieve the goal. Efficient but pointless is possible.
- Treating the public body like a listed company and talking about shareholder value and profit. Fix: State the body's service objectives first. Talk about value for money, accountability to citizens and public trust.
- Listing the Nolan principles from memory without applying them. Fix: Name only the relevant principles and tie each to a fact in the case, then say what should be done.
Exam tips
- Always anchor the answer in the scenario. Name the body, the funder and the users and use their facts in each point.
- Show stakeholder power. The government as funder usually has the most power, and saying so earns analysis marks.
- Present conflicts between objectives explicitly. Examiners reward recognition that quality, access and cost pull against each other.
- Match the format the task asks for, such as a briefing note, and keep a professional tone to earn professional skills marks.
- Make a clear recommendation or conclusion. A list of differences without judgement scores poorly.
- Always tie each principle to a fact in the scenario. Professional skills marks reward analysis and application, not lists.
- Use the IFAC/CIPFA framework as a structure for recommendations, but do not invent wording. Stick to themes you know.
- When asked to compare with corporate governance, cover owners, objectives, accountability and performance measures.