ACCA Applied Knowledge · Business and Technology · Team formation, development and management
A bank sets up a team of staff from IT, compliance and marketing to design a new mobile app. Members keep their own departmental roles and report back to their functional managers. Which type of team is this?
This is a cross-functional team, because it brings together people from different departments such as IT, compliance and marketing to achieve a single task. Members retain their functional reporting lines, so it is not self-managed, and there is no suggestion that they work remotely, so it is not virtual.
- ACross-functional teamCorrect
- BVirtual team
- CSelf-managed team
Explanation
The team draws members from different functions to work on one task, which is the definition of a cross-functional team. Nothing indicates the members work remotely through technology, so it is not a virtual team. Members report to functional managers, so it is not self-managed.
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