ACCA Applied Knowledge · Business and Technology · The impact of advances in technology
A company installs software that automatically matches supplier invoices to purchase orders and goods received notes, with no human keying of data. Which term best describes this use of technology?
The best term is business process automation. The software performs a rule-based, repetitive task, matching invoices to orders and goods received notes, without human keying. Nothing is handed to an external provider, so it is not outsourcing, and it is not analysis of data patterns or comparison with competitors.
- ABusiness process automationCorrect
- BBusiness process outsourcing
- CData mining
- DBenchmarking
Explanation
Using software to perform a rule-based, repetitive task such as three-way matching without manual intervention is business process automation. Outsourcing would involve transferring the process to an external provider, which has not happened here. Data mining and benchmarking are different activities.
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