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CSEET · Business Communication · Common Business Terminologies

A company's board decides to 'outsource' its payroll processing to an external agency. What does outsourcing mean here?

Outsourcing means handing over a business function, such as payroll processing, to an outside agency that performs it for the company under a contract. The company still needs the work done but no longer carries it out internally.

  1. ASelling the payroll department's assets to shareholders
  2. BClosing down the payroll function permanently without replacement
  3. CAssigning a business function to an outside party to perform on the company's behalfCorrect
  4. DMerging with the agency to form a new company

Explanation

Outsourcing means contracting an internal function or process to an external service provider. The company continues to need the work done but does not perform it in-house. Merging is a different concept involving combination of two entities.

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