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ACCA Applied Skills · Performance Management · Management information systems

A company's finance team uses software robots to log into the purchasing system, match supplier invoices to purchase orders, and post approved items, following fixed rules without changing the underlying systems. Which emerging technology is this?

This is robotic process automation (RPA): software robots follow fixed rules to perform repetitive tasks such as invoice matching and posting through existing systems. It differs from IoT, which connects physical devices that gather and exchange data.

  1. ARobotic process automation (RPA)Correct
  2. BInternet of Things (IoT)
  3. CVirtual reality
  4. DCryptocurrency mining

Explanation

Software robots that mimic user actions to carry out rule-based, repetitive tasks across existing systems are robotic process automation. IoT concerns connected physical devices sending data, and the other options are unrelated to automating routine transactions.

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