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ACCA Applied Knowledge · Business and Technology · Competence frameworks and personal development

A finance manager at Orion Ltd wants to use a competence framework to identify the training needs of her team. Which of the following is the most appropriate first step?

The best first step is to compare each team member's current performance with the framework standards. This reveals the gap between required and actual competence, which is the training need. Giving everyone identical training ignores individual gaps, and cutting workload identifies nothing.

  1. ACompare each team member's current performance against the standards set out in the frameworkCorrect
  2. BSend every team member on the same external training course
  3. CReduce the team's workload so that employees have time to study

Explanation

Training needs are the gap between required and actual competence. Comparing current performance with the framework standards reveals that gap for each person. Sending everyone on the same course ignores individual differences and may waste resources. Reducing workload does not identify any needs.

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