ACCA Strategic Professional · Advanced Audit and Assurance (International) · Professional and ethical developments
A firm's whistleblowing channel receives an anonymous report that a senior manager pressured an audit team to accept an unsupported management estimate to retain a major client. Which firm response best supports the public interest and a culture of quality?
The firm should investigate independently of the manager and engagement partner, protect the person reporting, and act if the allegation is substantiated. ISQM 1 requires processes for handling complaints and allegations and a culture that prioritises quality, so ignoring anonymous reports or leaving the accused to judge them is inappropriate.
- AInvestigate the allegation independently of the manager and the engagement partner, protect the reporter from retaliation, and take corrective action if substantiatedCorrect
- BDisregard it because anonymous reports lack credibility
- CAsk the manager to review the report and decide whether it is valid
- DWait until the next external inspection before taking any action
Explanation
ISQM 1 requires the firm to establish a culture that recognises quality and to have a process for receiving and investigating complaints and allegations about deficient work or non-compliance. Investigation should be independent of those implicated, and reporters should be protected. Dismissing anonymous reports or letting the accused handle them undermines objectivity and the firm's governance.
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