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CMA Final · Entrepreneurship and Startup · Entrepreneurial Skill Sets

A Hyderabad edtech founder spots that teachers struggle to track homework, but after months of work on a solution she ignores repeated customer feedback showing parents, not teachers, would pay. She insists her original view is right. Which mindset flaw is she most clearly displaying, and what is the corrective trait?

She shows confirmation bias and overconfidence, rejecting customer evidence that contradicts her belief. The corrective trait is open-minded adaptability, meaning she should test assumptions, listen to feedback and be willing to pivot toward the paying customer segment.

  1. AConfirmation bias and overconfidence; corrective trait is open-minded adaptability to evidenceCorrect
  2. BExcess humility; corrective trait is greater self-promotion
  3. CFear of failure; corrective trait is avoiding all risk
  4. DLack of vision; corrective trait is copying competitors

Explanation

She dismisses disconfirming customer evidence and holds to her original belief, which is confirmation bias and overconfidence. The corrective is adaptability and willingness to pivot on evidence. Options B and C do not match her behaviour, since she is stubborn and not fearful. Option D is wrong because she has a vision but lacks responsiveness, and copying is not a remedy.

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