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CA Intermediate · Financial Management and Strategic Management · Strategic Analysis: External Environment

A leading Indian packaged-snacks maker finds that a few large organised-retail chains account for most of its sales and can demand lower prices, longer credit and promotional support because the maker has no other equally large outlets and switching to rivals' products is easy for them. Which Porter force is most directly illustrated?

The scenario shows high bargaining power of buyers. A few large retail chains buy most of the output, can switch to rival brands easily, and therefore press for lower prices, longer credit and promotional support. Supplier power would concern input providers, not customers.

  1. ABargaining power of buyersCorrect
  2. BBargaining power of suppliers
  3. CThreat of new entrants
  4. DThreat of substitutes

Explanation

Buyers concentrated in few large chains, buying in volume, with low switching costs, can force down prices and extract better terms. This is high bargaining power of buyers. Supplier power concerns input providers, which the scenario does not describe.

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