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CMA Foundation · Fundamentals of Business Economics and Management · Planning, Organizing, Staffing and Leading

A manager at a Pune software firm believes employees dislike work, must be closely supervised and controlled, and will avoid responsibility unless threatened with penalties. Which management assumption does this view reflect?

The manager's view reflects McGregor's Theory X, which assumes employees naturally dislike work, avoid responsibility and therefore need close supervision, control and threat of penalties. Theory Y takes the opposite, positive view that people can be self-directed and committed when conditions are suitable.

  1. ATheory XCorrect
  2. BTheory Y
  3. CTheory Z
  4. DHygiene theory

Explanation

McGregor's Theory X assumes people inherently dislike work, avoid responsibility and need coercion and close control. Theory Y holds the opposite view, that people can be self-directed and seek responsibility. The manager's beliefs match Theory X.

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