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ACCA Applied Knowledge · Business and Technology · Leadership, management and supervision

A manager at Kestrel Ltd spends time forecasting demand, setting targets for the next two years and deciding the resources required to achieve them. Which Fayol function is being performed?

The manager is performing planning. Forecasting demand, setting future targets and deciding what resources are needed are all forward-looking activities that Fayol grouped under planning, as opposed to organising, commanding or controlling which deal with structure, direction and checking.

  1. APlanningCorrect
  2. BOrganising
  3. CCommanding
  4. DControlling

Explanation

Planning involves looking ahead, forecasting and setting objectives and the means of achieving them. Organising would be building the structure and resources, commanding is directing staff, and controlling is checking performance against plans.

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