ACCA Applied Knowledge · Business and Technology · Learning and training at work
A manager wants to find out whether delegates on a bookkeeping course actually acquired the new knowledge. Which evaluation method is most directly suited to this purpose?
A test of bookkeeping knowledge before and after the course is most suitable, because it directly measures the knowledge gained, which is the learning level of evaluation. Happy sheets capture reactions, and profit or turnover are broad results influenced by many other factors.
- AA happy sheet completed at the end of the course
- BA test of bookkeeping knowledge before and after the courseCorrect
- CA review of the company's annual profit
- DAn analysis of staff turnover over the next year
Explanation
Pre- and post-course tests measure the change in knowledge, which is the learning level. Happy sheets measure reaction, while profit and turnover are results-level measures influenced by many other factors.
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