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ACCA Applied Knowledge · Business and Technology · Team formation, development and management

A manager wants to improve the performance of a team whose members work well individually but rarely share information. Which action is most likely to improve team performance directly?

Setting clear shared goals that depend on members' combined contribution is best. It creates interdependence and encourages information sharing. Individual-only bonuses, written reports instead of meetings, and isolating members would reinforce the existing lack of collaboration.

  1. ASetting clear shared goals that depend on members' combined contributionCorrect
  2. BIncreasing individual bonus payments based on personal output only
  3. CReplacing regular meetings with written individual reports
  4. DReducing the number of team members so each works alone

Explanation

Shared goals that require combined contribution create interdependence and encourage communication. Individual-only bonuses and individual reports reinforce working in isolation, and having members work alone removes the team element altogether.

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