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ACCA Strategic Professional · Strategic Business Leader · Cloud, mobile and smart technology

A manufacturer issues field engineers with smartphones running an app that shows live equipment data and lets them order parts instantly. Which benefit is most directly delivered by mobile technology in this scenario?

The main benefit is real-time access to information where the work happens, so engineers can diagnose equipment and order parts immediately. This improves responsiveness and productivity. Mobile use does not remove security requirements, transfer risk to carriers or replace the central database.

  1. AReal-time access to information at the point of activity, improving responsiveness and productivityCorrect
  2. BReduced need for any information security controls
  3. CAutomatic transfer of all risk to the mobile network provider
  4. DElimination of the need for a central database

Explanation

Mobile technology lets staff access and update information wherever they work, so decisions and orders happen at the point of need. It does not remove security needs, shift risk to carriers, or replace central data storage, which the app still relies on.

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