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IAI Actuarial Core Principles · Business Management · Issues and challenges in each main practice area

A Mumbai-based life insurer sees its persistency fall sharply after it pays high first-year commissions to agents who sell endowment plans. Policies lapse within 24 months and the insurer cannot recover its acquisition costs. Which description best identifies the main life insurance practice challenge shown here?

The challenge is misaligned distribution incentives. High first-year commissions encourage mis-selling and early lapses, so the insurer loses policies before recovering acquisition costs. The other options describe longevity, reinsurance, hedging or over-reserving issues, none of which the scenario describes.

  1. AMisaligned distribution incentives leading to poor persistency and unrecovered acquisition expensesCorrect
  2. BExcess capital arising from over-reserving on annuity business
  3. CLongevity risk arising from improving pensioner mortality
  4. DReinsurance counterparty default on catastrophe claims
  5. Basis risk from hedging equity guarantees with futures

Explanation

Early lapses mean that the up-front acquisition costs funded by the insurer are not recouped through later premiums. This is an incentive and persistency problem. The other options describe different risks that are not indicated by the facts.

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