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CSEET · Business Laws and Management · Principles of Management and Modern Approaches

A plant manager in Pune says: 'Output rose after we studied each fitter's motions, fixed a standard time for the job, and paid a higher rate to those who beat the standard.' Which approach and which feature does this combination most directly reflect?

This reflects scientific management with the differential piece-rate system. Studying motions and setting a standard time is Taylor's time and motion study, and paying a higher rate to workers beating the standard is his differential piece-rate incentive for raising productivity.

  1. AHuman relations approach; informal group norms
  2. BScientific management; differential piece-rate systemCorrect
  3. CAdministrative theory; unity of command
  4. DSystems approach; interdependence of subsystems

Explanation

Studying motions and setting a standard time is Taylor's time and motion study, and paying a higher rate to those who exceed the standard is his differential piece-rate system. Both belong to scientific management. Human relations would focus on social factors, which are not mentioned, and unity of command is a Fayol principle unrelated to the incentives described.

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