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CMA Final · Direct Tax Laws and International Taxation · Grievance Redressal

A taxpayer's grievance concerns the conduct of a departmental officer, such as harassment during proceedings. Which authority level is generally appropriate for escalation?

Such a grievance should be escalated to the officer's superior authority, such as the Commissioner or the regional Principal Chief Commissioner. The Company Law Tribunal, Competition Commission and Reserve Bank of India have no jurisdiction over the conduct of income-tax officers.

  1. AThe officer's superior authority, such as the Commissioner or the Principal Chief Commissioner of the regionCorrect
  2. BThe Company Law Tribunal
  3. CThe Competition Commission
  4. DThe Reserve Bank of India

Explanation

Complaints about officer conduct go up the departmental hierarchy to superior authorities such as the Commissioner or the regional Principal Chief Commissioner. The other bodies have no jurisdiction over income-tax officer conduct.

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