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ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations

A team at Dovetail Ltd has been working well with agreed standards of behaviour. A new member joins and the team's output drops as members re-argue roles and the leader's authority is questioned again. Which analysis is most consistent with Tuckman's model?

The team has regressed to an earlier stage. Changes in membership can disrupt established norms and restart the cycle, so renewed arguments over roles and authority indicate a return to storming rather than adjourning or continued performing.

  1. AThe team has moved on to adjourning because membership has changed
  2. BThe team has regressed to an earlier stage, as a change in membership can restart the development cycleCorrect
  3. CThe team remains in performing because stages never repeat
  4. DThe team has skipped the norming stage permanently

Explanation

Tuckman's stages are not a one-way sequence; a change of membership or task can send the group back to forming or storming. Adjourning applies only when the team disbands. Stages are not permanently fixed, so claiming performing continues ignores the observed conflict.

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