IAI Actuarial Core Principles · Business Management · Decision-making process, attitude to risk and competition
After a Bengaluru insurer launched a new unit-linked product chosen through a formal decision process, sales fell well short of forecast after six months. Which action best represents the final stage of the decision-making process?
The final stage is review: comparing actual outcomes with expectations, finding the causes of the shortfall and feeding lessons into later decisions. Withdrawing without analysis or adjusting forecasts to fit results would not provide genuine learning or control.
- ARestating the original problem definition without change
- BComparing actual results with expectations, identifying causes and feeding lessons into future decisionsCorrect
- CGenerating fresh alternatives before checking performance data
- DWithdrawing the product immediately without analysis
- Increasing the sales forecast to match the actual sales
Explanation
The final stage is monitoring and review: compare outcomes with expectations, diagnose variances and learn. Immediate withdrawal skips analysis, and altering the forecast to fit results defeats the purpose of review.
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