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ACCA Applied Knowledge · Business and Technology · Learning and training at work

Brandt plc is about to adopt new sustainability reporting requirements. Its HR director performs a training needs analysis at three levels: organisational, job and individual. Which sequence correctly pairs each level with its typical question?

At organisational level the question is where the business is heading and what skills it will need, at job level what skills the post demands, and at individual level what the person lacks. These three levels move from strategy to role to person.

  1. AOrganisational: what does this person lack? Job: where is the business heading? Individual: what skills does the post demand?
  2. BOrganisational: what skills does the post demand? Job: what does this person lack? Individual: where is the business heading?
  3. COrganisational: where is the business heading and what skills will it need? Job: what skills does the post demand? Individual: what does this person lack?Correct
  4. DOrganisational: what does this person lack? Job: what skills does the post demand? Individual: where is the business heading?

Explanation

The organisational level looks at strategy and change, such as new reporting requirements, and the skills needed overall. The job level examines what a given post requires. The individual level compares the person with that requirement. Other options misassign the questions to the wrong levels.

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