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ACCA Strategic Professional · Advanced Performance Management · Technology and information systems

Bravo Retail's board receives a monthly 60-page report of detailed figures. Directors complain they cannot see quickly whether the strategic objectives are on track. The company already has a data warehouse. Which enhancement would most directly address the complaint?

An executive information system with a KPI dashboard and drill-down is the best enhancement. It gives directors a concise, strategic view of progress against objectives and lets them investigate exceptions, which addresses information overload better than adding detail, more cost codes or fragmented spreadsheets.

  1. AIntroduce an executive information system with a dashboard showing key performance indicators and drill-down capabilityCorrect
  2. BIncrease the frequency of the transaction processing batch runs to hourly
  3. CReplace the data warehouse with separate departmental spreadsheets
  4. DAdd more detailed cost codes to the general ledger

Explanation

Senior managers need summarised, strategic, exception-focused information with the option to drill down. An executive information system dashboard provides this. More detail, more codes or fragmented spreadsheets would worsen information overload, and faster batch runs do not address presentation.

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