ACCA Strategic Professional · Advanced Performance Management · Management reports
Brevik Logistics produces a monthly management report. The operations director complains that the report reaches her on the 25th of the following month, by which time delivery delays it highlights have already been resolved or have worsened. Which characteristic of good-quality information is MOST clearly lacking?
Timeliness is lacking. The report arrives about 25 days after month end, when the delays have already been resolved or have worsened, so it cannot support action. The problem is the delay in delivery, not errors, omissions or inconsistency of the data.
- AAccuracy
- BTimelinessCorrect
- CCompleteness
- DComparability
Explanation
The information arrives too late to support decisions about delays, so it lacks timeliness. Nothing suggests the figures are wrong (accuracy) or that items are missing (completeness). Comparability is about consistency across periods or entities and is not the issue described.
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