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ACCA Strategic Professional · Strategic Business Leader · IT systems security and control

Brightwater Bank finds that a former employee's user account remained active for four months after leaving and was used to view customer records. Which IT general control failure is most directly demonstrated, and what should the bank implement?

This is a logical access control failure within IT general controls. The bank should connect HR leaver notifications to immediate account deactivation and carry out regular user access reviews, so former staff cannot reach customer data.

  1. AWeak backup procedures; introduce daily offsite backups
  2. BPoor logical access administration; link HR leaver notifications to prompt account deactivation and run periodic access reviewsCorrect
  3. CInadequate application output controls; add report sequence numbering
  4. DInadequate data input checks; add check digits to customer numbers

Explanation

An active leaver account is a logical access management failure, a core general control. Linking HR leaver processes to access removal and reviewing user lists periodically prevents recurrence. Backups, output and input checks do not address unauthorised access by former staff.

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