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ACCA Strategic Professional · Strategic Business Leader · Cloud, mobile and smart technology

Brightwell Logistics equips drivers with mobile apps that send delivery status and GPS data to a cloud platform in real time. Management is concerned that drivers sometimes work in areas with no signal and that data may be lost or duplicated. Which design response best addresses this specific risk?

The app should store data locally and synchronise to the cloud with conflict resolution once connectivity returns. This keeps data complete and prevents duplication despite signal gaps, while preserving real-time benefits, unlike stopping work, dropping GPS tracking or reverting to paper reports.

  1. ARequire drivers to stop work whenever signal is lost
  2. BBuild the app to store data locally and synchronise with the cloud with conflict resolution when connectivity returnsCorrect
  3. CRemove GPS tracking to reduce the data volume
  4. DReplace the app with weekly paper reports

Explanation

Offline capability with later synchronisation and conflict handling preserves data integrity despite intermittent connectivity. Stopping work harms operations, removing GPS loses the benefit, and paper reports lose real-time value and add errors.

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