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ACCA Strategic Professional · Strategic Business Leader · Managing strategic change

Calder Engineering operates in several countries. Its Kaleidoscope analysis shows that divisions have very different cultures, skills, values and views about the proposed change. Which context feature is being highlighted, and what is its main implication?

The feature is diversity. Differences in culture, skills and attitudes across divisions mean one uniform change approach may not work everywhere, so the change leaders may need to tailor approaches to different units rather than assume the same response.

  1. ADiversity; a single uniform change approach may not suit all units, so tailoring may be neededCorrect
  2. BScope; only a small part of the organisation needs change, so a uniform approach is best
  3. CReadiness for change; employees are all enthusiastic, so no tailoring is needed
  4. DPower; the chief executive can impose the change without considering divisions

Explanation

Diversity refers to differences in views, values, skills and cultures across the organisation. High diversity means a uniform approach may meet varying reception, so tailored approaches should be considered. Scope concerns the breadth of change needed, not variation among units.

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