ACCA Strategic Professional · Strategic Business Leader · Finance transformation
Calder Pharma has automated its transaction processing and now has a dashboard showing real-time sales and cost data. The CFO wants finance to shift from reporting past results to guiding strategy, but business managers still request static month-end reports and rarely use the dashboard. Which action best supports the intended transformation?
The best action is to redesign finance roles towards business partnering and train managers to use the analytics in decision-making. Automation only delivers transformation when people and processes change so that real-time insight is actually used, rather than reverting to static reports or simply reducing headcount.
- ARemove the dashboard and revert to month-end reports to increase familiarity
- BCut the finance team in proportion to the time saved through automation
- CReduce the data available so managers are not overwhelmed
- DRedesign finance roles towards business partnering and train managers to use the analytics for decisionsCorrect
Explanation
Technology alone does not transform finance; people, roles and behaviours must change so that insight is used in decisions. Reverting to static reports or cutting staff ignores the strategic aim, and restricting data reduces the value of analytics.
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