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Consider the statements about Herzberg's two-factor theory: I. Hygiene factors, such as salary and working conditions, prevent dissatisfaction but do not by themselves create strong motivation. II. Motivators, such as recognition and achievement, are related to job content and can create satisfaction. III. The absence of motivators leads to active dissatisfaction, while the presence of hygiene factors leads to high motivation. Which is correct?

Only statements I and II are correct. Hygiene factors prevent dissatisfaction without creating strong motivation, and motivators linked to job content create satisfaction. Statement III reverses the theory, since hygiene factors do not produce high motivation and missing motivators do not cause active dissatisfaction.

  1. AI and II onlyCorrect
  2. BII and III only
  3. CI and III only
  4. DI, II and III

Explanation

Statements I and II correctly state the theory. Statement III reverses it: hygiene factors only prevent dissatisfaction, and lack of motivators leads to absence of satisfaction rather than active dissatisfaction. So only I and II are correct.

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