CSEET · Business Laws and Management · Functions of Management
Consider the statements. I: In Herzberg's theory, salary and working conditions are classed as hygiene factors, whose absence causes dissatisfaction. II: In Maslow's hierarchy, esteem needs lie at the base and physiological needs at the top. Which is correct?
Only statement I is correct. Herzberg classes salary and working conditions as hygiene factors whose absence causes dissatisfaction. Statement II reverses Maslow's hierarchy, since physiological needs are at the base and self-actualisation is at the top, not esteem at the base.
- AOnly I is correctCorrect
- BOnly II is correct
- CBoth I and II are correct
- DNeither I nor II is correct
Explanation
Herzberg treats salary, working conditions and job security as hygiene factors, so I is correct. In Maslow's hierarchy physiological needs form the base and self-actualisation the top, so II is wrong.
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