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ACCA Strategic Professional · Strategic Business Leader · Enabling success: disruptive technologies

Elmstead Hospitals plans a big data programme combining patient records, wearable-device data and external research. The CEO wants it to deliver sustainable competitive advantage. Which action BEST ensures that the programme creates strategic value rather than simply accumulating data?

The best action is to define the business questions and decisions that analytics must support, backed by governance covering data quality, ownership and access. This aligns the programme with strategy and controls risk, whereas buying storage first, creating departmental silos or outsourcing everything does not build sustainable advantage.

  1. ABuying the largest possible data storage capacity before defining uses
  2. BDefining the business questions and decisions the analytics must support, with governance over data quality, ownership and accessCorrect
  3. CAllowing each department to build its own separate data sets to preserve autonomy
  4. DOutsourcing all analysis and ignoring in-house skills development

Explanation

Value comes from linking analytics to strategic decisions and ensuring data is accurate, owned and securely accessible, which is especially important for health data. Buying capacity first, creating data silos or relying entirely on outsourcing do not build lasting capability or ensure data is used to inform decisions.

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