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CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Management Information Systems - An Overview

In a pyramid-structure view of MIS in a large organisation, which level typically uses summarised, exception-based and forecast information for long-term strategic decisions?

The strategic or top management level uses summarised, exception-based and forecast information, including external data, for long-term decisions. Operational and clerical levels work with detailed, routine transaction data, and cable maintenance is not a decision level.

  1. AOperational level, handling day-to-day transactions
  2. BClerical level, entering vouchers
  3. CStrategic (top management) levelCorrect
  4. DTechnical level, maintaining cables

Explanation

The top of the pyramid serves strategic planning with summarised, external and forward-looking information. Operational and clerical levels deal with detailed, routine, structured data. Technical maintenance is not a management information level.

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