CSEET · Business Laws and Management · Functions of Management
In the controlling function of management, which of the following steps comes immediately after establishing standards?
Measuring actual performance comes immediately after establishing standards. Managers must first record what has actually been achieved before they can compare it with the standards, analyse deviations and take corrective action, so measurement is the second step in the controlling process.
- ATaking corrective action
- BComparing actual performance with standards
- CMeasuring actual performanceCorrect
- DAnalysing deviations
Explanation
The controlling process runs as: setting standards, measuring actual performance, comparing actual with standards, analysing deviations, and taking corrective action. Measurement must come before comparison, since there is nothing to compare until actual results are known. Comparison is the next step after measurement, not the one immediately after standards.
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