ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations
In Tuckman's model of group development, which stage is characterised by disagreements over roles, leadership and working methods as members begin to assert their individual views?
The storming stage. After initial polite orientation in forming, members start to challenge the leader, contest roles and argue over how work should be done, so conflict and tension are typical before the group settles into agreed norms.
- AForming
- BStormingCorrect
- CNorming
- DPerforming
Explanation
Storming is the stage where conflict emerges as members challenge the leader and each other over roles and methods. Forming is polite orientation, norming is agreeing on rules and cooperation, and performing is productive working. Forming is wrong because conflict has not yet surfaced.
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