CS Professional · CSR and Social Governance · Social Governance
Kaveri Pharma Ltd wants to strengthen accountability in its community health programme. Which arrangement best uses civil society's distinctive contribution to social governance?
Letting a community body independently verify outcomes and voice beneficiary feedback best uses civil society's role. Civil society brings independent oversight, social audit and participation of beneficiaries, which strengthens accountability beyond what internal reporting by the company or a government circular alone can achieve.
- ALetting a community body independently verify outcomes and voice beneficiary feedbackCorrect
- BHaving the company's marketing team report results to its own board only
- CRelying solely on a government circular to confirm results
- DLeaving beneficiaries out so as to speed up implementation
Explanation
Civil society adds independent oversight, social audit and the voice of beneficiaries. Internal-only reporting lacks independence, and excluding beneficiaries weakens participation. A circular alone does not verify ground outcomes.
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