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ACCA Strategic Professional · Strategic Business Leader · Competitive forces

Kestrel Devices assembles tablet computers. Its only source of a specialised display panel is Lumina Ltd, which holds patents on the technology. Switching to another panel would require Kestrel to redesign its product at significant cost. Which analysis best reflects the implication for Kestrel?

Supplier power is high. Lumina is the sole source of a patented, differentiated input and Kestrel faces high redesign costs to switch, so Lumina can raise prices or impose tougher terms, reducing Kestrel's margins.

  1. ASupplier power is low because Kestrel is a large buyer of panels
  2. BSupplier power is high because of a unique input and high switching costs, so Kestrel may face higher prices or tighter termsCorrect
  3. CBuyer power is high because Kestrel can negotiate panel prices freely
  4. DThe threat of substitutes is high because Kestrel can redesign its product

Explanation

A single patent-protected supplier of a differentiated input, combined with high switching costs for the buyer, gives the supplier strong power. Kestrel's size does not offset the lack of alternatives. Redesign is costly, so it does not make substitutes an easy option.

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