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ACCA Strategic Professional · Strategic Business Leader · Cloud, mobile and smart technology

Kestrel Retail's regional managers are issued company-owned tablets, but many staff now use personal smartphones to read rosters and customer data. The IT director wants staff to keep using their own devices while limiting the risk of data loss if a phone is stolen. Which approach best fits this aim?

A bring-your-own-device policy backed by mobile device management is best. Encryption, enforced passcodes and remote wipe let the company keep the flexibility of personal devices while controlling the risk of data loss from theft, which a ban, no control, or local storage would not achieve.

  1. ABan all personal devices and rely only on paper rosters
  2. BAdopt a bring-your-own-device policy supported by mobile device management, including remote wipe and encryptionCorrect
  3. CAllow personal devices but give staff full discretion over security settings
  4. DMove all customer data onto each employee's device so it is available offline

Explanation

BYOD lets the organisation benefit from staff using familiar devices, and mobile device management (encryption, remote wipe, enforced passcodes) addresses the specific risk of loss or theft. Leaving security to individual staff leaves the risk uncontrolled. Banning devices ignores the benefits, and storing all data locally increases exposure.

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