ACCA Strategic Professional · Advanced Performance Management · Management reports
Marlow Logistics produces a monthly management report for its board. The report is accurate and complete, but it reaches directors three weeks after month end, by which time route-pricing decisions have already been made. Which attribute of good information is MOST clearly lacking?
Timeliness is the attribute lacking. The report is accurate and complete but arrives three weeks after month end, after the pricing decisions it should inform have been taken. Information must be available when decisions are made, otherwise its value for decision-making and control is lost.
- AAccuracy
- BTimelinessCorrect
- CCompleteness
- DCost-effectiveness
Explanation
The information is stated to be accurate and complete, so those attributes are present. The problem is that it arrives after the decisions are made, so it is not available when needed. That is a failure of timeliness.
Did you get it right without looking?
One question tells you little. A timed set on Management reports shows your real accuracy, how long you take and where you lose marks.
More Management reports questions
- Corvid Retail's management report uses an on-time delivery rate of 96% as a measure of logistics performance. Investigation shows that drive…
- Calder Retail's store managers receive a report showing store profit after an allocation of head office costs, which they cannot influence. …
- Norvik Logistics' monthly management report to its board is 45 pages long, contains every account balance, and arrives three weeks after mon…
- Halvern Ltd's report to regional managers shows only the current month's actual versus budget sales. A consultant criticises it for encourag…
- Orlin Ltd's sales report to the board states: 'Revenue rose 12% against budget.' It gives no explanation, and the sales director later revea…
- Zentra Foods plc reports to its board, to institutional investors and to the regional managers who run its stores. The finance director prop…