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CSEET · Business Laws and Management · Functions of Management

Match the coordination concept in Column A with its description in Column B. A: (i) Vertical coordination (ii) Horizontal coordination (iii) Internal coordination (iv) External coordination. B: (p) Between the organisation and outside parties such as suppliers and government (q) Between superiors and subordinates in the hierarchy (r) Between departments at the same level (s) Among the people and units within the organisation.

The correct matching is vertical with superior-subordinate links, horizontal with same-level departments, internal with people and units inside the organisation, and external with outside parties such as suppliers and government. Swapping vertical and horizontal gives the common wrong option.

  1. A(i)-r, (ii)-q, (iii)-s, (iv)-p
  2. B(i)-q, (ii)-r, (iii)-p, (iv)-s
  3. C(i)-q, (ii)-r, (iii)-s, (iv)-pCorrect
  4. D(i)-s, (ii)-p, (iii)-q, (iv)-r

Explanation

Vertical coordination links superiors and subordinates along the chain of command, so (i)-q. Horizontal coordination links departments at the same level, so (ii)-r. Internal coordination concerns units and people within the firm, so (iii)-s, while external coordination concerns outside parties, so (iv)-p. Option A swaps vertical and horizontal.

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