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IAI Actuarial Core Principles · Business Management · Using data, company functions, people skills, influence and clear communication

Meera, an actuarial analyst at a Mumbai life insurer, joins a new project team of five. In the first fortnight, members are polite but cautious, roles are unclear and there is little open disagreement. Using Tuckman's model of team development, which stage is the team most likely in?

The team is in the forming stage. Members are polite and cautious, roles are unclear and there is no open conflict yet. Storming would show visible disagreement, norming would show agreed working rules, and performing would show efficient joint output, none of which is described.

  1. AFormingCorrect
  2. BStorming
  3. CNorming
  4. DPerforming
  5. Adjourning

Explanation

In Tuckman's model, the forming stage is marked by politeness, caution, unclear roles and dependence on the leader. Storming involves open conflict over roles and approach, which is absent here. Norming and performing need agreed ways of working and high productivity, which have not yet developed.

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