CMA Foundation · Fundamentals of Business Economics and Management · Organisation Structure, Responsibility, Accountability and Delegation of Authority
Meera Engineering Ltd. runs three projects, and each engineer reports both to a functional head (e.g., Design) and to the project manager of the project they work on. Which statement about this structure is correct?
This is a matrix structure, where employees report to both a functional head and a project manager. It helps share specialist skills across projects but violates unity of command, so conflicts of authority and confusion in accountability can arise.
- AIt gives unity of command because the project manager alone directs the engineers
- BIt is a matrix structure with dual reporting, which can cause authority conflictsCorrect
- CIt is a pure line structure with no specialists
- DIt is a divisional structure with no functional heads
Explanation
Dual reporting to a functional head and a project manager defines a matrix structure. It improves coordination and use of specialists but breaks unity of command, creating possible conflict. Option A ignores the functional head's role.
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