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NISM Certifications · NISM-Series-V-A: Mutual Fund Distributors · Investor Services

Mr. Rao, a unitholder, wants to change his registered mobile number in his mutual fund folio. Which approach is most appropriate for a distributor to advise?

The investor should submit a formal written change request with supporting proof to the AMC or its registrar and transfer agent, who process it under their validation procedures. A verbal instruction to a distributor is not sufficient, and a new folio is not needed.

  1. AAsk him to inform the distributor verbally, who will then update the AMC
  2. BSubmit a written change request with required proof to the AMC or RTA, following their KYC and validation processCorrect
  3. COpen a fresh folio under the new number and close the old one
  4. DWait for the next account statement and correct it through the distributor

Explanation

Changes in folio details such as contact information must be requested formally with the AMC or its registrar, with the required documents and verification. Verbal instructions to a distributor are not valid, and opening a new folio is unnecessary.

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