ACCA Strategic Professional · Strategic Business Leader · Finance transformation
Orlan Group's finance transformation project has hit its budget, but the steering committee finds that the automated reporting delivered meets the specification while finance business partners say it does not help them advise managers. Which project failing is most clearly indicated?
The failing is weak definition of stakeholder requirements and benefits realisation. The project met specification and budget, yet the users cannot use the outputs to advise managers, so outputs were delivered without the intended business outcomes being engaged, defined and tracked.
- APoor cost estimation
- BWeak benefits realisation and stakeholder requirements definition, so outputs did not deliver intended outcomesCorrect
- CExcessive scope contraction
- DLack of a critical path analysis
Explanation
Delivery to specification but no usable value shows the requirements and intended benefits were not properly defined or tracked with users. Budget was met, so cost estimation is not the issue, and nothing indicates scope contraction or scheduling faults.
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