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ACCA Strategic Professional · Advanced Performance Management · Management reports

Orlanda Energy publishes an integrated report for investors and a separate internal scorecard for operations managers. The sustainability director wants to include a metric showing carbon emissions per unit of output in the investor report only because it is easy to quantify, while omitting a significant spill incident that was hard to quantify. Which is the strongest objection?

The report would be unbalanced and incomplete, omitting a material spill because it is hard to quantify. Stakeholders need material information, including qualitative matters, to assess performance. Selective reporting undermines trust, even though internal and external reports may differ in content.

  1. AThe report would fail to be balanced and complete for investors, so material information would be omitted, undermining trust and the user's ability to assess performanceCorrect
  2. BInvestors are not interested in environmental information of any kind
  3. CInternal and external reports must always contain identical metrics
  4. DHard-to-quantify items must never be reported in any form

Explanation

Reports for external stakeholders should be balanced and include material matters, whether or not easily quantified. Omitting a significant incident misleads users. Internal and external reports may legitimately differ, and qualitative disclosure is acceptable.

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