IAI Actuarial Core Principles · Business Management · Skills and knowledge for working as an actuary in financial services
Rahul, an actuary at an Indian insurer, is leading a project with a regulatory deadline. A senior underwriter, Meera, resists sharing data because she fears the analysis will criticise her team. Rahul needs her cooperation to finish on time. Which action best combines influencing skills with sound project management?
Rahul should meet Meera privately, explain the purpose and deadline, listen to her concerns, agree constructive framing and fix a delivery date. This builds trust and keeps the project on time, unlike escalation, public pressure, covert exclusion of data, or passive delay.
- AEscalate immediately to the CEO and request that data sharing be ordered
- BMeet Meera privately, explain the purpose and the deadline, listen to her concerns, agree how results will be framed constructively and set a data delivery dateCorrect
- CUse publicly available data only and ignore her team's experience, without telling her
- DDelay the project until Meera volunteers the data
- Send a formal email copied to all senior staff demanding the data by the deadline
Explanation
Influence relies on understanding the other party's concerns, building trust and agreeing clear next steps. Escalation, public pressure or excluding her data without disclosure damages relationships or quality, and waiting risks the deadline.
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