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CS Executive · Setting Up of Business, Industrial and Labour Laws · The Code on Social Security, 2020

Ravi, a delivery partner on a food platform in Pune, wants help filling in and forwarding his application to register as a platform worker. Which facility can the appropriate Government set up under the Code on Social Security, 2020 to assist him?

The appropriate Government may set up a toll free call centre, helpline or facilitation centre. These help unorganised, gig and platform workers get information, file and forward registration applications, obtain registration and enrol in social security schemes, so Ravi can use such a centre.

  1. AA toll free call centre, helpline or facilitation centreCorrect
  2. BA special bench of the High Court
  3. CA Social Security Tribunal for each district
  4. DA cooperative bank for platform workers

Explanation

Section 112 allows the appropriate Government to set up a toll free call centre, helpline or facilitation centres. These can help with filing, processing and forwarding registration applications and with enrolment in schemes. The other bodies are not provided for this purpose in that section.

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